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FAQ

Accounts

Business Owner Account

Must be a business related to the beauty industry such as a hair salon, beauty salon, spa, makeup studio or beauty supply store.

Must provide a business documentation such as a business license number, tax ID (USA only), resellers permit (USA only), or GST and PST numbers (Canada only).

 

Beauty School Account

School must have a makeup artistry program or esthetics program that requires makeup application lessons.

High schools with beauty programs are accepted.

 

Makeup Artist / Esthetician / Cosmetologist

Must have a diploma from a makeup or cosmetology school with at least 60 hours of completed studies. We understand that in some cases there are courses or programs that are under 60 hours. In this case, we ask that the newly graduated student please allow us to review, we may look into the school or program for further details to see if we can open an account.

Must have a license or certificate of esthetics or cosmetology (for cosmetologist and estheticians).

 

Self-taught Makeup Artist

Must provide proof of work as a makeup artist by providing the following:

  • Business cards
  • Working resume
  • Online Portfolio or Website
  • Tear Sheets with name
  • Cast call
  • References

 

Hairstylists and Nail Technicians

Must provide proof of completed schooling or training in hairstyling (certificate, diplomas, license).

Must provide proof of completed schooling or training for nail technicians (certificate, diplomas, license).

Providing a proof of employment for a salon, spa, makeup studio, or nail salon.

 

Unfortunately, we cannot open accounts for businesses or professions unrelated to the beauty industry.

Products

Yes, we carry a full line of professional quality cosmetics.  Our team of developers and makeup artists work together to constantly review, revise and improve our formulations.  The products that we carry are manufactured according to our exacting specifications.  We are always comparing our products to other brands in the industry in order to maintain the highest quality of wholesale and private label cosmetics on the market.  We feel very strongly that you will be impressed by our products.  We invite you to try them and give us your feedback.

No, none of our products have been or will ever be tested on animals.  Our products are cruelty free and vegan (with the exception of some pencils and lipsticks that contain beeswax).

We have makeup artists on staff and we can assist you in learning how to use the product and how to sell it as well. Please use our contact page to reach our makeup artist team.

Yes, almost all of our products come in boxes except for brushes, some accessories and some pencils.

Modern Basic attends a large number of trade shows each year. Please see our trade show schedule to find the one closest to you.

Purchasing

The minimum order is $100 USD for the US website and $100 CAD for our Canadian website.  However, we do make exceptions for businesses or individuals looking to make a sample order before ordering larger quantities.  Please see sample orders instructions here.

You can find instructions on how to place samples orders here.  If you have any questions, our sales associates are happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page. There is no minimum for sample orders.

Our website is the best place to find all of our products and prices. Note that you will need to create an account and login to see pricing. If you have any questions, our sales associates are happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page. If you prefer to have a paper version of our catalog, we can mail one to you for a small fee.

We do not have pre-set sample bundles for purchase. However, you can order samples of the products that interest you. There is no minimum purchase for samples order but we do limit customers to only 1 sample order. Please see our sample order page for instructions on placing a sample order here. If you have any questions, our sales associates are happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page.

Shipping

Yes, we can ship internationally. For international shipments, it is the responsibility of the client to understand the import regulations of the destination country. We will try to assist as much as possible but we will not provide refunds for refused entry. If there is any documentation that you will require, please let us know before placing your order so that we can check to see if we can provide what you need. All customs, duties, brokerage and other related fees are the responsibility of the customer. If you have any questions, our sales associates are happy to assist with sample orders. Please contact our team by phone 1-877-438-1120 or email using our contact page.

In general, we ship all orders using standard UPS Ground or USPS Ground. In some circumstances, we may be able to ship your order using express service. If you require express shipping, please contact our team by phone 1-877-438-1120 or email using our contact page. Additional charges will be applied for express shipping.

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