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Careers

Careers at Modern Basic

Interested in a career in the exciting beauty industry? At Modern Basic Professional Makeup, we are a team of highly motivated individuals with a passion for cosmetics. We place a strong emphasis on strong customer support, initiative and teamwork. Our first priority is to make the client happy. We offer competitive wages and employee discounts. We are growing quickly and advancement opportunities are available.

Openings:

Currently, we are recruiting: Account Representative

Location: Burnaby, BC, Canada

Hours: Monday to Friday from 8:30am to 5:00pm.

Compensation: TBD depending on qualifications

Key Attributes & Qualifications:

  • Positive and proactive attitude towards customer service and sales
  • Professional, hardworking, timely, self motivated, and high attention to detail
  • High customer service standards and strong track record in sales
  • Familiarity with cosmetics (products and usage) is an asset
  • Ability to communicate effectively with coworkers and work in a team environment as well as performing duties alone
  • Customer service skills and ability to resolve issues raised by customers (in person, phone, and email)
  • Great computer skills and familiar with Microsoft Office (Excel, Word, and Outlook)
  • Experience with QuickBooks is an asset
  • Experience in an office and warehouse an asset


Duties:

  • Answering telephone calls and emails from clients and assisting with inquiries
  • Assisting clients with purchase orders and invoicing orders in our showroom as well as through telephone, website, and email.
  • Aligning customer needs with product and service offerings
  • Create weekly newsletter
  • Pulling and packing cosmetics and beauty supply orders
  • Pulling and prepping products for printing department
  • Inventory stock counting, receiving stock, and rotating stock
  • Shipping and receiving packages
  • Other duties as required
  • Travel to beauty trade shows in Canada may be requested


Other notable assets (not required):

  • Bilingual in French, Spanish, or Mandarin
  • Proficiency in Photoshop, Illustrator, Lightroom
  • Experience in graphic design
  • Experience in product photography
  • Experience in IT support (eg installing printer drivers, configuring routers)
  • Experience with ecommerce website development (eg Magento, Shopify, Prestashop) and SEO
  • Inventory or stock management
  • Ability to operate printing machines
  • Ability to operate forklift

 

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Currently, we are recruiting: Account Representative

Location: Garden Grove, California USA

Hours: Monday to Friday from 9:00am to 5:30pm.

Compensation: TBD depending on qualifications

Qualifications:

  • Familiarity with cosmetics (products and usage) is an asset
  • Ability to communicate effectively with co-workers and work in a team environment as well as performing duties alone
  • Hard working, timely, self-motivated, and have attention to detail
  • Customer service skills and ability to resolve issues raised by customers (in-person, phone and email)
  • Basic computer skills and familiar with Microsoft Office (Excel, Word, and Outlook)
  • Experience with QuickBooks is an asset
  • Experience in an office or warehouse an asset
  • Ability to safely lift and carry up to 30 pounds and be on your feet for long periods is a must
  • Fluency in Spanish is an asset, but not required
  • Must be legally allowed to work in the US

Duties:

  • Pulling and packing cosmetic and beauty supply orders
  • Pulling and prepping products for printing department
  • Operating printing machine for printing logos on products
  • Inventory stock counting, receiving stock, and rotating stock
  • Shipping and receiving packages and skids
  • Invoicing orders and taking telephone orders and inquires
  • Share in cleaning office and warehouse (sweep, vacuum, dust, mop, etc)
  • Other duties as required
  • Travel to beauty trade shows in the USA may be requested

Please respond with your resume via our contact page. The candidates selected for an interview will be contacted via email. We thank all applicants for their interest.

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